This page is a list of brokers and complaints I’ve received about them. If you have a complaint regarding a binary options broker, please leave a detailed comment at the bottom of this page. Please check out these guidelines on how to deal with binary options brokers.
Have you been scammed by a binary options broker? For help getting your money back, click here. This is a paid service. For small sums, they charge around $72. Higher sums may require a payment of up to $750. If they fail to help you, they give you back your money. Remember, you can always try to do a charge back on your own by contacting your bank or your credit card company.
I signed up with Binary Banc. They use the same platform as many of the brokers. Funded with $2000 and got an unsolicited bonus of $600. Was promised that I would be given a broker to help me get up to speed and help grow my funds. We grew the account to over $10,000. I was pressured from the beginning to put in at least $50,000. I told them as I do not know them, they are UK based, HQ in Georgia (not exactly a place known for ethical business practices)that I want to build trust in this company first. I was prepared to deposit more funds but banking details is a bank in HK with different name. I decided to try to do a withdrawal. After weeks still no response to withdraw funds, abusive calls from ‘broker’ assigned, refuse to put anything in writing, wants to ‘talk’ about it.. so as far as I am concerned I have been scammed. Every caller gives me a different story why I cannot withdraw my funds so either the ‘profits’ generated was not real and they used ‘teaser trades’ to get me to fund more or they are just thieves and scammers. (July 2016)
With binary book I got the bonus. The software made a few trades, a few wins and a loss. In the advertising it was mentioned there can never be a loss cause the software quits a losing trade before it gets lost. So I stopped the software and wanted to withdraw only an amount in the high of my deposited amount but they rejected. They informed me that I have to make the bonus turnover of 35x times the bonus amount, even before it was mentioned that I can withdraw any amount at any time. So I decided to trade the account and had to discover that they only offer 2 currency pairs in binary options and the minimum trading amount is € 50. While trading I wanted to put the expiry at 10:15 a.m. but the only options I got were 10:00 am, end of day, end of week… so I lost these trades too … ^^ After this I did not trade anymore with them and my money is still locked in there. (November 2016)
I deposited that $500 in the account, to my surprise the first trade I took was a lost. I decided to stop using the software and continue the trading manually. After one week of trading my account add up to $900+ trading on my own without the software. All of a sudden I lost $400 in one day due to their manipulation of SR. And my balance remains $540. I decided to request a withdrawal of the initial capital, which is $500 on the 5th of August, after sending the required documents needed. to my surprise they canceled the request that same day, without given me the reason. I requested another withdrawal , and they cancelled it after two-three days with out given me the reasons again. I have been given their support several mails for them to give me the reason the refuse to approve my withdrawal they did not answer. I have to try another withdrawal request , and the cancelled it after 3 days, I have to send them mail again, they finally replied me that, the did not see my ID identification, and I quickly send them my international passport. I placed another withdrawal of the initial capital $500. that was last week Friday 2nd September. the transaction was still pending as at yesterday. To my greatest surprise, today I decided to check the status of the transaction, I could not login to my account anymore, when I put my login details they keep telling me that password or email is wrong, in which I have never change my password. Ok, I click on forget password, and follow the process, they refer me to a link in my email to click and reset my password, I did that, they sent me a new password that I should use and login to my account. I copied the password and past it to access my account, but it keeps telling me that the password or email is wrong. Now that money that I use to deposit into that account was not mine, I borrowed it.The owner is on my neck now, I did not know that Binaryrrom365 is not a reliable broker. (September 2016)
have you done a review on boss capital yet? i have used them for 2-3 months, they take weeks on end to approve withdraws, $1 going missing from my account with no explanation. they tell you withdraw taking so long due to processor machine having trouble, then a agent tells me its all done by people, absolute lairs, and on top of that they did not send the full amount of my funds last time. They freeze the clock on expiring trades to put you otm, they also manipulate the price at will so you get otm, they also delay your trade placing so after 6 seconds the SR you get is way off what it was when you entered the trade leading to otm’s. (July 2016)
I wish I had come across your webpage and Facebook profile 3months ago as I have just gone through one of the worst ordeals of my life and have been scammed by Option.FM for a very large amount of money… I was tricked into “invested” with Option.FM in May 2016 as they had on their trading platform that they were compliant and regulated. It turns out they were falsely advertising this fact and I have been scammed. They even had a Google Play app and had it advertised on their platform but has since been removed because of all the bad reviews and scamming they have done to people. I research them at the start and nothing negative came up or it was a case that they were hiding their deceit and I did not search deeply enough.. Now after 3months I have lost a ridiculous amount of money. They are sitting with $30.000,00 in my trading account and won’t return the funds to me. This is because of their so called bonus funds they have added along the way. In the beginning they got me to sign for bonus funds and only once I had signed for the bonus did the funds get added to my balance. But when the trading was good they added a large amount of bonus funds to my account which I did not ask for, sign for it even have a choice whether or not I wanted them. Of course I thought this was strange but only made sense once my account manager suicide traded into the ground straight after that and I tried to withdrawal the remaining funds which I have unsuccessfully able to do. When I did make the withdrawal request my account manager said he wanted to help me and tried to get me to trade the remaining amount which I refused. He has stopped emailing and calling me I have been handed over to a “recovery trading account manager” who keeps calling me and is trying to get me to trade the remaining amount to grown my balance (no doubt this is to loose it all). I have since found a lot of reviews about the company scamming people in the same way and their system of scamming people is replicated over and over again with the same names coming up in the reviews. Their system is almost text book. (September 2016)
Read our Secured Options Review.
I opened an account with UBOCapital in December 2015 with a small amount to start off with ($300) – just to see how things go. My account manager (Richard Edison) promised to manage my account and trade for me. It started off well and he brought my account up to $365 within a couple of weeks. Then all of a sudden he stopped. When after one month, I mailed him to ask whether he was still trading on my account, there was no reply. I tried again a week later: still no reply. Nor from the Support Department. So I wrote to Edison, asking him to open no further trades on my account and placed a withdrawal request – this was totally ignored. During the following months I repeatedly placed withdrawal requests (for only my invested amount), and tried to contact the compliance department. They just ignored my e-mails and kept cancelling my withdrawal requests (all 4 !). Then suddenly I got a mail from Edison this week saying that he was going to place trades on my account (even though I had already expressly told him not to !). I wrote back again saying Please no more trades, I just want to withdraw and quit ! But he completely ignored this, opened several trades, most of which lost, wiping out a third of my account. In my eyes these are downright scammers – not only do they never bother to reply to e-mails, but they completely ignore clients’ wishes and don’t let you withdraw your money. Their Support (online chat etc.) is absolutely appalling – if at all it can be called “support”. So my advice to anyone who’s considering “investing” their hard-earned money with these people: Stay clear and RUN AWAY as fast as you possibly can ! (July 2016)
Hi, I would like you to add UK Options to your scam list please. I was scammed by them after I deposited £250 in April and doing okay on small trades for a while. I ignored all the phone calls I got from brokers that phoned me almost daily until I lost all but £60. At the beginning of June Jake Evans phoned me and convinced me to deposit £500 and he would help me to trade. This I did and he took another £500 at the same time so I had £1060 in my account. When I queried it he said £500 would be paid back. I made a few trades at his suggestion and they all lost. Mid-June the £500 still hadn’t been paid back so I withdrew £500 and waited until the end of June to see what happened. Jake phoned me several times to see why I wasn’t trading and I told him I was waiting for the money withdrawn to be paid back to my card. A week later it still hadn’t been withdrawn so I contacted Jake several times by email, live chat and Skype – he ignored all my contacts so I withdrew the remaining money and asked my bank to arrange a chargeback. This took a couple of months but eventually I got all the money I had withdrawn. (October 2016)
I’d like to report this so called broker. https://visionbinary.com/ They bullshit that they can help me to make lot of money, and ask me deposit capital as much as possible. I only deposit US$300 as test, and they keep phone me to deposit more, I refused. Then they just closed my account without return my capital. This is just like robbery. (July 2016)